1. Introductory provisions
1.1. The operator of the online store and website is:
SICILY LIFE S.r.l.
Via Emanuele Sansone 27
91026 Mazara del Vallo, Italy
Vat number: 02720290812
the company is registered in the Commercial Register kept by the Regional Court in Trapani, section CCIAA, Rea number TP - 192109.
All listed prices include VAT, we are its payers.
These terms and conditions (hereinafter referred to as "terms and conditions") of the online store , which is operated by SICILY LIFE S.r.l. (hereinafter referred to as the "Seller") govern the mutual rights and obligations of the parties arising in connection with or on the basis of the purchase contract (hereinafter referred to as the "purchase contract") concluded between the seller and another natural or legal person (hereinafter referred to as the "buyer") . The internet shop is operated by the seller at the internet address , via a web interface (hereinafter referred to as the "web interface of the shop"). These terms and conditions also regulate the relationship between the seller and a person who enters into a purchase contract outside the scope of his business activity or outside the scope of independent profession (hereinafter referred to as the "consumer").
2. User account
2.1. When registering on the website and when ordering goods, the buyer is obliged to state all data correctly and truthfully, the buyer will update this data whenever their user account changes.
2.2. Access to the user account is secured by a username and password.
3. Conclusion of the purchase contract
3.1. The web interface of the store contains a list of goods offered by the seller for sale, including the prices of individual offered goods. The prices of the offered goods are listed including value added tax and all related fees.
3.2. The web interface of the store also contains information on the costs associated with the packaging and delivery of goods. The information on costs associated with the packaging and delivery of goods listed on the website is valid only in cases where the goods are delivered within Europe.
3.3. To order goods, the buyer fills in the order form in the web interface of the store. The order form contains in particular information about:
- the ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the web interface of the store),
the method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods,
- information on the costs associated with the delivery of goods
(hereinafter collectively referred to as "order").
3.4. Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer has entered in the order. The buyer sends the order to the seller by clicking on the "Send order" button. The data listed in the order they are deemed correct by the seller. Immediately after receiving the order, the Seller will confirm this receipt to the Buyer by e-mail to the Buyer's e-mail address specified in the user interface or in the order (hereinafter referred to as the "Buyer's e-mail address").
3.5. Depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), the seller is entitled to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).
3.6. The contractual relationship between the seller and the buyer arises from the delivery of the acceptance of the order (acceptance), which is sent by the seller to the buyer by e-mail to the buyer's e-mail address.
3.7. By concluding the purchase contract, the seller is obliged to hand over the goods to the buyer in the agreed manner and to enable the buyer to acquire ownership of the goods, the buyer is obliged to take over the goods and pay the agreed purchase price for the goods.
3.8. The buyer acknowledges that the seller is not obliged to enter into a purchase agreement, especially with persons who have previously materially breached the purchase agreement (including business conditions).
4. Price of goods and payment terms
Information notice on electronic records of sales
Pursuant to Act No. 122/2016 Coll., On the registration of sales, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received revenue with the tax administrator online; in the event of a technical failure, within 48 hours at the latest.
4.1. The price of the goods and any other costs, including all taxes and fees under the Contract, are specified in the order and are paid in the following ways:
- Online payment via payment gateway after order confirmation
- Cashless transfer to the seller's account IT27T0200881882000105535771, BIC / SWIFT: UNCRITM1K55 kept with Unicredit, s.p.A. (hereinafter referred to as the "seller's account")
Prices for the transport of goods are as follows:
Delivery within Europe
- purchase over 80 € incl. VAT free standard delivery of goods across Europe
- for purchases up to 80 € incl. VAT - see price list standard delivery
4.2. When ordering goods on a scale, SICILY LIFE S.r.l. to deliver goods with a weight deviation, but will make every effort to keep the deviation as low as possible and as close as possible to the required weight in the Customer's order. In this case, the price of the goods may differ from the price in the order.
4.3. In the case of non-cash payment, the buyer is obliged to indicate the variable payment symbol when paying the purchase price of the goods. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's account.
4.4. If this is customary in business relations or if so stipulated by generally binding legal regulations, the seller shall issue a tax document - an invoice - to the buyer regarding payments made on the basis of the purchase contract. The seller is a payer of value added tax. The tax document - invoice will be issued by the seller to the buyer after payment of the price of the goods and will be sent in electronic form to the buyer's electronic address.
5. Withdrawal from the purchase contract
5.1. The consumer has the right to withdraw from the contract, in accordance with § 1829 of Act No. 89/2012 Coll., The Civil Code, within fourteen (14) days from the date of receipt of the goods.
5.2. The buyer acknowledges that according to the provisions of § 1837 of the Civil Code, it is not possible to withdraw from the purchase contract, among other things
- on the supply of goods which have been modified according to the wishes of the consumer or for his person,
- on the delivery of perishable goods, as well as goods that have been irretrievably mixed with other goods after delivery,
- the supply of goods, the price of which depends on fluctuations in the financial market independently of the will of the seller and which may occur during the period for withdrawal from the contract,
- as well as the delivery of alcoholic beverages, which can be delivered only after thirty days and whose price depends on fluctuations in the financial market independent of the will of the seller.
5.3. Withdrawal from the purchase contract must be delivered to the seller within fourteen (14) days of receipt of the goods. Withdrawal from the purchase contract can be sent by the buyer to the delivery address of the seller or to the e-mail address of the seller
5.4. In the event of withdrawal from the contract pursuant to Article 5.1. terms and conditions, the purchase contract is canceled from the beginning. The goods must be returned to the seller within 10 working days of sending the withdrawal from the contract to the seller. The goods must be returned to the seller undamaged and unworn and, if possible, in the original packaging.
5.5. Within 15 days of the return of the goods by the buyer according to Article 5.4. of the Terms and Conditions, the seller is entitled to inspect the returned goods, in particular to determine whether the returned goods are not damaged, worn or partially consumed.
5.6. In the event of withdrawal from the contract pursuant to Article 5.1. of the terms and conditions, the seller will return the purchase price to the buyer within ten (10) days from the end of the period for inspection of goods, but no later than thirty (30) days from delivery of withdrawal from the purchase contract to the buyer. The seller is also entitled to return the purchase price in cash when returning the goods to the buyer.
5.7. The Buyer acknowledges that if the goods returned by the Buyer are damaged, worn or partially consumed, the Seller is entitled to compensation for the damage caused to the Buyer. The seller is entitled to unilaterally set off the right to compensation for the damage against the buyer's right to a refund of the purchase price.
6. Transport and delivery of goods
6.1. The method of delivery of goods is determined by the seller, unless otherwise stipulated in the purchase contract. If the mode of transport is contracted on the basis of the buyer's request, the buyer bears the risk and any additional costs associated with this mode of transport.
6.2. Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in case of any defects immediately notify the carrier. In the case of finding a violation of the packaging indicating unauthorized entry into the shipment, the buyer does not have to take over the shipment from the carrier. By signing the delivery note, the buyer confirms that the packaging of the consignment containing the goods has not been damaged.
7. Liability for defects, warranty
7.1. The rights and obligations of the contracting parties regarding the seller's liability for defects, including the seller's warranty liability, are governed by the relevant generally binding regulations (especially the provisions of § 2079 et seq. Of the Civil Code governing the purchase contract).
7.2. The seller is responsible to the buyer for the fact that the sold thing is in accordance with the purchase contract, especially that it is without defects. Compliance with the purchase contract means that the sold thing has the quality and useful properties required by the contract, described by the seller, manufacturer or his representative, or expected on the basis of advertising, or the quality and useful properties usual for a thing of the kind that meets the requirements of law , is in the appropriate quantity, measure or weight and corresponds to the purpose stated by the seller for the use of the thing or for which the thing is usually used.
7.3. In the event that the item is not in accordance with the purchase contract upon acceptance by the buyer (hereinafter "conflict with the purchase contract"), the buyer has the right to sell the item free of charge and without undue delay to the condition corresponding to the purchase contract, as required. the buyer either by replacing the item or by repairing it; if such a procedure is not possible, the buyer may request a reasonable discount on the price of the item or withdraw from the contract.
7.4. The warranty period starts from the date of receipt of the goods by the buyer. The warranty period for a usable item and for a perishable item is marked on its packaging (shelf life). The statutory warranty period for other goods purchased by the consumer is 24 months, unless otherwise provided by law.
7.5. If the buyer finds sensory defects of the wine after opening the bottle (or during consumption), he is obliged to contact the seller immediately. To assess the quality of the claimed wine, it is a condition to supply at least 2/3 of the original content of the bottle for assessment. The seller is not liable for defects caused by improper storage or handling of wine by the buyer. The warranty does not cover the appearance of the bottle. To acknowledge the complaint, it is necessary to store the wine at all times: at a constant temperature of 8-12 °, constant humidity, darkness, out of vibration and without major manipulations. In addition, these conditions must be permanent, constant and without any sudden changes. The seller will require the buyer to prove this correct storage, otherwise the complaint will not be accepted.
Complaints are handled by:
- by phone on working days from 9:00 to 17:00 on phone number +39 340 7291136
- by e-mail: email@example.com
- by post: SICILY LIFE S.r.l., Via Emanuele Sansone 27, 910 26 Mazara del Vallo, Italy
7.6 The customer will be contacted by e-mail communication about the course and subsequent settlement of the complaint, or in writing to the address specified in the complaint.
8. Protection of personal data and sending business messages
8.1. The company SICILY LIFE S.r.l. processes personal data in accordance with Article 6 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Regulation on the protection of personal data).
8.2. The company SICILY LIFE S.r.l. processes personal data in the range of: name, surname, date of birth, residential address, telephone number, e-mail, for the purpose of processing the order in the SICILY LIFE SHOP, fulfilling obligations under the purchase contract concluded through the Seller's online store and Seller's related services .
Complete information on the processing of personal data is provided on the website https://www.sicilylife.online/terms-of-use
8.3. If the Buyer's consent has also been granted for the processing of personal data for marketing purposes of the Seller, the Seller processes data to the extent: name, surname, date of birth, residential address, telephone number, e-mail, for marketing purposes, including direct marketing phone calls, sending business messages by e-mail, sms or other means of electronic communication, etc.).
The complete text of the consent to the processing of personal data is available on the website https://www.sicilylife.online/privacy-policy
8.4. The buyer agrees to the storage of so-called cookies on his computer. If it is possible to make a purchase on the website and fulfill the seller's obligations under the purchase contract without storing so-called cookies on the buyer's computer, the buyer may revoke the consent under the previous sentence at any time.
9.1. Unless otherwise agreed, all correspondence related to the purchase contract must be delivered to the other party in writing, by e-mail, in person or by registered mail through the postal service provider (at the option of the sender). It is delivered to the buyer to the e-mail address specified in his user account.
9.2. The message is delivered:
9.2.1. in the case of delivery by electronic mail at the time of its receipt on the incoming mail server; the integrity of messages sent by e-mail can be ensured by a certificate,
9.2.2. in the case of delivery via the postal service provider after a period of ten (10) days from the deposit of the item and giving the addressee an invitation to take over the deposited item, if the item is deposited with the postal service provider, even if the addressee did not know about the deposit.
10. Final provisions
10.1. Seller's contact details: delivery address SICILY LIFE S.r.l., Via Emanuele Sansone 27, 910 26 Mazara del Vallo, Italy, e-mail address . In situations that do not regulate these business conditions, the relationship between the buyer and the seller is governed by applicable law, especially the Civil Code.
11. Confirmation of the age of majority
11.1. All alcoholic beverages are sold only to persons over 18 years of age.
11.2. In the case of the purchase of alcoholic beverages, the buyer declares that he is a person over 18 years of age. Younger customers can only purchase non-alcoholic items.
In Mazara del Vallo, Italy, on 01.10. 2020